Expert HR Support When You Need It Most

Reliable, day-to-day support for employees, compliance, and the urgent questions that keep you up at night.

When human resource issues arise, they often come without warning. Whether it’s a difficult termination, a complex leave request, or a compliance fire drill, you need more than a generic hotline; you need a partner who knows your business. BloomHR’s Essential HR Support gives you the expert guidance you need to move forward with confidence.

Essential HR Support

Stop Googling Your HR Problems

Managers often get stuck when personnel problems escalate. Decisions feel risky without an expert to sanity-check the move, and small compliance questions can quickly turn into expensive headaches if handled incorrectly.

Our Essential HR Support tiers are designed for organizations that need consistent, responsive HR help without a full strategic overhaul. We step in to handle the heavy lifting of day-to-day HR so you can get back to running your business.

01. Core Support

HR help when you need it—no fluff.

Core Support is your dependable backstop. It is designed for teams that handle their own administration but need a trusted expert for the tricky stuff. We provide immediate, practical guidance to help you navigate employee issues and compliance risks efficiently.

Best For: Companies that have someone handling administrative tasks internally but lack senior-level HR expertise for high-risk situations.

What We Handle:

Urgent HR Guidance

Real-time advice for employee and manager situations.

Employee Relations

Support for conflict resolution, complaints, performance management, and conduct issues.

Termination Support

Full risk review, scripting, documentation, and next-step guidance to ensure safe, respectful exits.

Leave & Accommodation

Navigation of FMLA, ADA, state-specific leaves, and edge cases.

Investigations Guidance

Direction on how to document, what to ask, and what to avoid.

Compliance Escalation

Support across multi-state requirements and risk scenarios.

Fast Deliverables

Templates for Performance Improvement Plans (PIPs), termination letters, and manager communications.

02. Core Support+

Core support, but embedded in your systems.

When you don’t want to manage the middle, choose Core Support+. You get all the expert guidance of our Core plan, plus we take the administration off your plate by coordinating directly with your vendors. We become the single point of contact for your HR vendors, like a PEO and benefits providers.

Best For: Leaders who want to get out of the weeds of vendor management and need an HR partner who can execute tasks within their existing systems.

The "Plus" Advantage:

Third-Party Coordination

We serve as the go-between for your legal, PEO, benefits, and other HR vendors. No more back-and-forth.

Direct System Access

We operate inside your tools (with approved access) to handle updates, changes, and documentation directly.

Faster Resolution

Because we can see the data and talk to the vendors, we resolve issues before they escalate into payroll errors or compliance disruptions.

One Accountable Partner

We manage investigations, vendor handoffs, and resolutions end-to-end.

Flexible Support Levels Designed for Your Business

We don’t believe in one-size-fits-all. Choose the level of partnership that fits your team today, and scale up or down as your needs change.

01. Core Support

HR help when you need it—no fluff.

Core Support is your dependable backstop. It is designed for teams that handle their own administration but need a trusted expert for the tricky stuff. We provide immediate, practical guidance to help you navigate employee issues and compliance risks efficiently.

What We Handle:

  • Urgent HR Guidance: Real-time advice for employee and manager situations.
  • Employee Relations: Support for conflict resolution, complaints, performance management, and conduct issues.
  • Termination Support: Full risk review, scripting, documentation, and next-step guidance to ensure safe, respectful exits.
  • Leave & Accommodation: Navigation of FMLA, ADA, state-specific leaves, and edge cases.
  • Investigations Guidance: Direction on how to document, what to ask, and what to avoid.
  • Compliance Escalation: Support across multi-state requirements and risk scenarios.
  • Fast Deliverables: Templates for Performance Improvement Plans (PIPs), termination letters, and manager communications.

Best For: Companies that have someone handling administrative tasks internally but lack senior-level HR expertise for high-risk situations.

02. Core Support+

Core support, but embedded in your systems.

When you don’t want to manage the middle, choose Core Support+. You get all the expert guidance of our Core plan, plus we take the administration off your plate by coordinating directly with your vendors. We become the single point of contact for your HR vendors, like a PEO and benefits providers.

The "Plus" Advantage:

  • Third-Party Coordination: We serve as the go-between for your legal, PEO, benefits, and other HR vendors. No more back-and-forth.
  • Direct System Access: We operate inside your tools (with approved access) to handle updates, changes, and documentation directly.
  • Faster Resolution: Because we can see the data and talk to the vendors, we resolve issues before they escalate into payroll errors or compliance disruptions.
  • One Accountable Partner: We manage investigations, vendor handoffs, and resolutions end-to-end.

Best For: Leaders who want to get out of the weeds of vendor management and need an HR partner who can execute tasks within their existing systems.

Which Level is Right for You?

Strategic HR Solutions

FeatureCore SupportCore Support+
Employee Relations & Terminations
Compliance & Leave Guidance
Document & Template Creation
Direct Access to Your Payroll/PEO Systems
Vendor Coordination & Management
Administrative Execution
FeatureCore SupportCore Support+
Employee Relations & Terminations
Compliance & Leave Guidance
Document & Template Creation
Direct Access to Your Payroll/PEO Systems
Vendor Coordination & Management
Administrative Execution

Strategic Support

Flexible Support That Scales With You

At BloomHR, we believe you shouldn’t pay for what you don’t need. Our service levels are designed to flex. Start with the essential support you need today, and as your team grows or your needs become more complex, we can seamlessly transition you to our Strategic Support tier for organizational design and leadership advisory.

Not sure which level you need?

Let's chat about your current challenges.